Rialto Store.Rialto Store Venice Italy - Desirable Necklaces You can have

Terms and Conditions


 1. General

These terms and conditions explain how the service works and presents the contractual agreement between the User called here (YOU) and comapny name: Marchiori Antonio, Via Piave 60, 30174 Venezia-Mestre, Italy called RIALTO STORE (RS) and other websites, affiliations or applications belong to or owned by Rialto Store.

RIALTO STORE (RS) reserves the right at any time and its only discretion to modify, add, and remove permanently or temporarily without any notice any changes and modifications of its service.

YOU fully agree that RS shall not be liable to you or any third part for any claims or losses related to such modifications.


2. Acceptance and approval.

YOU approve that you have read, understood and agree with all the conditions whether you are or are not a registered user of RS and all its belongs.

YOU agree with the right of RIALTO STORE that RS based on its responsibility, can delete and add some terms with or without prior notice. The service has the right to publish additional rules, terms and conditions, add new requirements and offer other services related to the service which you agree with and to be a subject to.  It is your responsibility to regularly check and up-to-date with the service’s changes. If you disagree to accept them or any future conditions of the service, you are kindly asked to not use or stop continuing using the service. The material on the website is proved for general information only. It may contain historical information. we reserved the righrt to modify the contents at any time. You agree that is your responsability to monitor the changes on your site.


3. Customer Service

Keeping the highest level of our customers’ contentment and improve the service, we make great efforts to achieve their satisfaction. Subject to any questions, confusions or difficulties please feel free to contact our Customer Care Department at info@rialtostore.com


4. User and Communication

4.1 The Service is an e-commerce web site supported by NopCommerce and using vast media tools, you understand and agree that the Service may obtain different advertisements. You are not against receiving any emails, newsletters or other forms of communications. You agree that the Service may use your data for the marketing purposes. You will be able to set up and change any time your preferences in your personal account, in “Settings”.

4.2 ID, names, passwords are generated only for you and shall be confidential. You can only have one account. In case the Service gets to know about numerous accounts for the same user, or any other abnormal account settings, it has the right to cancel your account and remove them from database. These accounts are not honored by any of our rewards, prizes and cannot participate in any promotional campaigns or contests running or in the web site or our social media channels.

4.3 Making the registration on our web site/-s YOU certify that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dendendents to use this site and you are a law-abiding citizen. You authorize that all information used to create your personal account on the web site/-s is true.

4.4 You guarantee not to act violently in any way and represent well-mannered behaviors. In act of not subordination, violation of any law, or other applicable laws and regulations, the Service shall have the right to terminate and block your account and your use rights.


5. Sales, Prices, Customs, VAT- (Value Added Taxes) 

5.1 All prices are set up in Euro Currency Default and include VAT, but they exclude transport costs.  Prices for our products are the subject to change without notice.

5.2 Your bank or credit card provider will determine and apply the current exchange rate and may charge you administration costs.

5.3 With respect to national and international legislation and regulatory, you as the recipient may require to pay additional taxes, fees or levies where applicable. You are responsible for checking with local authorities all the details before placing the order.

5.4 If the delivery is outside EU, it is advised to keep the total amount of your basket under the customs duty threshold. You are fully responsible for the lawful imported products.

We are not in grade to assist in this regard. Please pay attention to insert the correct details to your delivery address and postcode.

5.4 We reserve the right not to accept your order or block it for any reason, including, but not limited to, payment problems, product availability, product price or description errors.


6. Products

Some of our products may be available exclusively. They can have limited quantities and are subject to return only according to our policy. We have made every efforts to display as accurate as possible the colors and images of our products. We cannot guarantee that your computer (tablet/cellphone) monitor's display of any color will be accurate. 

We have the right, but are not obligated to limit the sale to any person, geographicaly region or jurisdiction. All descriptions of products and prices are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time without notice. We do not warrant that the quality of any products or service, information, or other material purchased by you will meet your expectations, or that any errors in the Site will be corrected. 


7. Refunds

Supplying quality products, we pay attention and put a lot of efforts to have our customers’ satisfaction.

Please, remember to read carefully all information before you confirm the order.

7.1 Each refund is considered individually. 

7.2 We send the refunds ONLY to PayPal accounts.

7.3 You have the right to full refund notifying us within 14 days of delivery. If the period has gone, unfortunatelly we can't offer you a refund. 

7.4 You should advise the service sending email at info@rialtostore.com.  We aim to proceed to all requests within 72 hours upon receiving.

7.5 You are kindly requested to take a picture of the item/-s and send it to: info@rialtostore.com as soon as possible.

7.6 We will send you an email to notify you that we have received your email.  We will also notify you of the approval or rejection of your refund. If you are approved, then we will send the address where the item should be delivered by email. 

7.7 You are responsible to send the item back and cover all necessary costs. You declare that the item is not destroyed and does not have any signs of damage. As soon as the item is delivered to our office, the service will inspect the product and after having positive opinion about we will send the refund to your PayPal account. 



8. Cookies Policy.

RS is hosted on NopCommerce platform. Entering to our web site, we will use cookies. Cookies are small text file which identifies your computer/device to our server.  It does not allow us access to your computer/device nor to your credit card details. It is only helpful to understand which sites of ours should be easier accessible and to improve the quality of our service.


9. Liabilities

We accept liability caused by our negligence. You are solely responsible for your selections, decisions taken.  We shall not be liable and responsible for any incidental, direct or indirect damages: loss of use of money, loss of revenue, loss of reputation, damage of information or any otherwise.

We do not guarantee, represent or warrant that your use of our store will be uninterrupted, timely, secure or error-free.

You agree that from time to time we may remove the store for indefinite periods of time or cancel the store at any time, without notice to you.  


10. Ownership

The content and all intellectual property rights included logos, copyrights, service marks are owned by Rialto Store and App. You agree not to access the service other than through the interface provided by the Service. You do not have any right or permission to copy, reproduce or use the Rialto Store’s intellectual property.  


11. Privacy Policy


We reserve the right to modify the privacy policy at any time. You are kindly ask to review it from time to time. All changes are take effewct immediately upon their publishing on the website. If our store is aquired or merged with another comapny, your information may be transferred to the new owners so that we may continue to sell products to you.

Your privacy is important to us and any personal information supplied by you is kept confidentially. We look after and guarantee it will not be sold to any other parts.

We will only collect information which is required to place the order and all you would like to supply to us. In case of any personal changes please remember to up-to-date your profile before your next order.

To provide you with updates such as news regarding our web site, special offers via e-mail, mobile or others e.g. social media, the details are as follows: your name, email address, phone number, delivery address, product selection and other due to our competitions, surveys, promotions can be used.

We may use Third Parts for research, analysis or marketing tools upgrades and your personal information as fully confidential and with all applicable protection may be passed on. 

Additionally, when you complete the purchase order, we share your submitted information for the shipping purposes only.

You can always remove/add your contact details and change the settings of your profile, using the ‘unsubscribe/subscribe’ links on our web site or in the correspondence sent to you.  


 There is no fashion without a necklace